Many cloud providers will have points-of-presence spread around the world. If you deliver your enterprise video communications through a cloud provider, check and validate how the provider's infrastructure communicates with the devices in your office. Make sure user datagram protocol communications toward the internet isn't blocked, as this will decrease video performance and quality. You should also check your connection from the office to the public internet, and consider the capacity needed for video communications across the office. Make sure the network in your offices works well by reducing packet loss and properly configuring switches and routers against bufferbloat, which is high latency caused by network equipment buffering too much data. Real-time enterprise video communications are sensitive to network conditions.

If you need to cater to older devices, test their performance separately - current-day requirements may burden their CPU too much. Anything released in the past two or three years should be good enough for most enterprise video communications needs. Processing video properly requires modern devices, such as smartphones, tablets, laptops, PCs and video room systems.

Modern enterprise video communications